Registration Processing Specialist I
$39,520–$47,840 year
On-site · Sacramento, California, United States
Job Summary
Registration Processing Specialist is responsible for handling documents and verifying paperwork according to BMV policies and internal procedures. Key duties include processing title transactions via the VITU Portal, contacting dealerships regarding errors and due dates, auditing paperwork against BMV rules, accessing customer data for required paperwork, and providing phone and online chat support to clients. The role also involves facilitating the movement of paperwork from the client to the BMV and back to the end customer, and may require training others. A clean driving record and current driver’s license are required.
Required Qualifications
- Minimum of 2 years’ experience with BMV policies and procedures preferred
- Experience with BMV and other related BMV documents for both new and used vehicles
- EVR program knowledge (E-filing)
- Knowledge of BMV regulations pertaining to title and registration processing
- Able to use Microsoft Word, Excel, and Outlook
- Able to train others
- Able to effectively communicate with high level Executives
- Excellent time management skills
- Excellent follow-up and problem-solving skills
- Excellent interpersonal skills
- Excellent attention to detail
- Able to work independently with limited supervision
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