Registration Clerk-Welcome Desk
$33,384–$38,334 year
On-site · Monticello, Illinois, United States
Job Summary
Welcome patients at the Registration Desk, register admissions and outpatient procedures, collect and document insurance information, and collect co-pays. Answer calls professionally and direct to the proper department; maintain confidentiality of patients’ records and provide excellent patient interactions. Demonstrate flexibility, organization, and the ability to function well in stressful situations. Knowledge of health insurance is a plus. This on-site, full-time role requires a high school diploma or equivalent (preferred) and prior customer service experience. Kirby Medical Center is an Equal Opportunity Employer and offers benefits including PTO, tuition assistance, health/dental/vision and life insurance, 401(k) match, wellness program, and incentive opportunities.
Required Qualifications
- High school graduate or equivalent preferred
- Previous customer service experience preferred
- Health Insurance knowledge a plus
Desired Qualifications
- Strong customer-service orientation
- Excellent communication skills
- Ability to handle confidential information
- Problem solving and decision-making skills
- Health Insurance knowledge a plus
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