Registration Clerk I
On-site · Coffeyville, Kansas, United States
Job Summary
Registration Clerk I provides clerical support for clinical services by ensuring accurate patient demographics and efficient data entry to support patient accounts. Responsibilities include checking patients in/out, scheduling follow-ups, directing inquiries, overseeing the waiting area, coordinating patient flow, obtaining consents and documentation, verifying insurance, collecting co-pays, processing payments, and assisting with financial aid applications. The role requires accurate data entry into the EHR, adherence to HIPAA, and strong customer service. Candidates should be comfortable with basic math, able to communicate effectively, and willing to complete required trainings (MOAB, BLS) and pursue registry/checklist progress toward Registration Clerk II. The position may vary by clinic site and may include duties in behavioral health registration as needed.
Required Qualifications
- High School diploma or equivalent
- Experience in clinic, healthcare setting, or call setting, preferred
- Complete MOAB De-escalation training within 6 months of hire
- BLS through American Heart Association (AHA) required within 90 days of hire
- Knowledge of Microsoft Office; proficient with electronic health record software
- Ability to handle emergency situations calmly and effectively
- Strong interpersonal and communication skills; maintain patient confidentiality per HIPAA
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