Registration Clerk - FT Days
On-siteStroud, Oklahoma, United States
Job Summary
Register and pre-register patients for outpatient procedures, collecting deductibles, co-insurance, and non-covered charges while obtaining demographic and authorization information. Answer incoming calls regarding patient accounts and financial policies, research account issues, and correct or initiate corrections for errors. Initiate outgoing telephone contact to receive payment, respond to Business Office correspondence, and assist with registration and medical records tasks. Provide backup coverage for departmental employees as needed. This role serves as the first point of customer contact for general inquiries, pricing, and scheduling at Avem Health Partners, requiring constant sitting and frequent standing.
Required Qualifications
- High School Diploma/GED
- One-year scheduling in a medical business office setting
- Excellent customer service skills
- Knowledge of health insurances and respective regulations
- Constant sitting
- Frequent standing and walking
- Visual abilities, auditory abilities, must be intact
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