Registration Clerk ED, Patient Access, Evenings, Full-Time
On-siteCynthiana, Kentucky, United States
Cynthiana, Kentucky, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Answer phone calls, collect and process co-payments, and obtain patient signatures on consent forms. Verify insurance eligibility, scan paperwork into the electronic medical record, and place ID bracelets on admitted patients. Maintain confidentiality, count cash drawers, and provide information regarding billing, visiting hours, and hospital policies. Work evenings from 3 p.m. to 11 p.m. with every other weekend rotation. Requires high school diploma, one year of customer service experience, and familiarity with medical terminology.
Required Qualifications
- High School Diploma or equivalent
- Minimum of 1 year in a customer-service-related field
- Ability to create a friendly, cooperative atmosphere for patients, visitors, and staff members
- Exhibits excellent written and oral communication skills
- Computer knowledge and keyboarding experience
- Follows proper departmental and hospital procedures
- Ability to perform basic math calculations
- Ability to work in a busy, loud, and demanding environment
- Ability to multitask and must be detail oriented
- Flexible and innovative
- Familiarity with medical terminology
- 3p-11p; every other weekend rotation
Desired Qualifications
- Healthcare, insurance, or office setting experience preferred
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