Registration Attendant

Conduct check-in, preregistration, registration, and admission while obtaining accurate demographic information, verifying benefits, and collecting payments. Adhere to CMS, EMTALA, and Joint Commission compliance rules by securing HIPAA forms, photos, and consent signatures. Manage system work queues, answer telephone inquiries, and scan documents into medical records. Cross-train with System Scheduling, Authorization, and Referrals as needed to ensure timely patient flow and maximize reimbursement. Maintain strict confidentiality of restricted information and deliver quality customer service to patients and staff.