Registrar II
On-siteMiamisburg, Ohio, United States
Job Summary
Greet patients with courtesy and respect upon arrival, then provide timely assistance at the Kiosk while gathering registration information accurately. Prepare office encounters by checking managed care referral information, BWC allowed diagnoses, and verifying eligibility and benefits via Clearwave. Collect co-payments and balances due, then account for new and in-progress visits daily. Accurately enter daily charges, receipts, and adjustments; prepare deposit slips and batch header forms while maintaining the cash box. Demonstrate excellent customer service, empathy, and composure in a fast-paced environment with minimal supervision.
Required Qualifications
- High School graduate or GED
- Minimum of 2 years experience
- Minimum 1 year experience in Insurance Verification
- Demonstrates excellent customer service
- Ability to manage and prioritize multiple tasks in fast paced environment
- Strong problem solving, problem prevention and decision making skills
- Ability to convey empathy
- Excellent oral and written communication skills
- Ability to maintain composure and restore calm in a stressful situation
- Uses good judgment and diplomacy when dealing with others
- Desire and ability to work in a team environment
- Computer proficient with ability to learn multiple software applications
- Familiar with insurance carrier requirements
- Ability to work with minimal supervision
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