Registrar - As needed (on-call)
On-site · Palmer, Alaska, United States
Job Summary
Registrar (as needed on-call) supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. It schedules procedures, secures necessary authorizations, pre-registers scheduled patients, verifies eligibility, and maintains complete and organized patient records, all while providing exceptional customer service. Responsibilities include: interacting with patients and families, regulating schedules based on procedure requirements and staffing needs, collecting and recording patient financial responsibility estimates, communicating operative reports to physician offices, compiling and organizing documentation for medical records, preparing charts for upcoming procedures, filing reviewed charts, responding to requests for medical records promptly, answering calls professionally, and performing other duties as assigned. Requires 0-2 years of experience in healthcare registration/scheduling or front desk roles and 0-2 years of customer service experience; strong interpersonal skills, confidentiality, proficiency with registration systems and insurance verification, and excellent organizational and time-management abilities.
Required Qualifications
- 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
- 0-2 years of experience in a customer service role required
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