Registered Wealth Management Client Associate
HybridPortsmouth, Virginia, United States
Job Summary
Provide excellent client service to the bank's clients by educating them on all service and banking offerings. Ensure timeliness, accuracy, and completeness in client materials while following up on all client and Financial Advisor requests. Assist with ensuring practices align with bank policies to support operational excellence, protect clients, and manage risk. Identify and maintain client relationships by emphasizing bank offerings and promoting banking incorporation into day-to-day practices. Support day-to-day team activities, including covering roles during absences or seasonal increases, while leading with a client-first mindset. This Registered Wealth Management Client Associate role supports multiple Financial Advisors through personalized solutions and comprehensive client advocacy.
Required Qualifications
- Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)
- Possesses advanced industry knowledge and an understanding of investment products
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
Desired Qualifications
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Has strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills
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