Registered Nurse (RN) Triage Lead-Night Shift
On-site · Cleveland, Ohio, United States
Job Summary
RN Shift Point Person provides operational and clinical leadership for staff to ensure quality, efficiency, and timely response to patient and staff needs. Assist clinical agent staff with escalations and problem-solving, support field staff with operational or clinical issues, supervise weekend staff under the direction of the triage/on-call team leader, assist with triage and/or dispatch during high call volume or staffing shortages, maintain communication with patients and families awaiting nurse response for more than two hours, handle calls from external sources as needed, identify, escalate, and assist in the resolution of clinical concerns, participate in quality and process improvement initiatives, and complete administrative responsibilities as assigned.
Required Qualifications
- Registered Nurse (RN) in the state of Ohio
- Minimum of two years’ hospice experience required
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