Registered Nurse Navigator
$75,000–$75,000 year
Remote · United States
Job Summary
Fully remote RN Navigator role focused on coordinating referrals and enabling accurate, timely eConsults within a technology-enabled clinical services model. Responsibilities include reviewing referrals (approx. 60/day) and submitting eligible ones with complete clinical context (approx. 35/day) for specialist review; serving as the clinical liaison between primary care, specialists, and the internal team; routing referrals, following up on saved or pending eConsults, monitoring overdues, and notifying PCPs of responses; conducting thorough chart reviews to surface necessary clinical context; tracking personal performance via dashboards; identifying workflow improvements and contributing product feedback to engineering; collaborating in real time via Slack in a team environment. Schedule is Monday–Friday, 8:30 AM–5:00 PM CST with no mandatory overtime, no on-call, and no weekend shifts; travel is none and this is fully remote. The role requires a private, HIPAA-compliant home office and a desk-bound work setup; equipment is provided. Growth path toward Supervisor-level leadership as the team scales toward 30+ RNNs; unlimited PTO; comprehensive medical benefits and 401(k). Onboarding includes a structured ramp and a target offer-to-start window of 30–45 days; reporting structure includes an RNN Supervisor and Manager.
Required Qualifications
- Active, unrestricted Registered Nurse (RN) license in any U.S. state (Associate or Bachelor's degree acceptable).
- Minimum of two years of RN experience.
- Generalist clinical exposure across pediatric, adult, and geriatric.
- Strong written communication and grammar.
- Comfort working across multiple EHRs and remote desktop environments.
- A dedicated, private, HIPAA-compliant home office that meets the following standards: Screen is not visible to others in the household; Voice conversations regarding patient cases cannot be overheard; No work performed from public spaces (coffee shops, libraries, restaurants, or similar venues); Consistent childcare arrangements if minors are at home during work hours; Secure, private high-speed Wi-Fi; backup hotspot recommended; Screen locked when stepping away from the workstation; Desk-bound, multi-monitor workstation setup (equipment provided).
- Preferred: EPIC or AthenaHealth experience; background in chart review, utilization management, care coordination, or referral coordination; prior remote work experience with demonstrated focus discipline.
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