Registered Nurse - Call Center - Evenings
$66,560–$99,840 year
On-siteFargo, North Dakota, United States
Job Summary
Conduct telephone triage, health education, and care coordination for patients of all ages using established nursing protocols and clinical judgment. Perform systematic assessments of physiological, psychological, and cognitive status while addressing diverse client acuity levels and crisis interventions. Provide physician referrals and specialty access lines, instruct patients on expressed needs, and document health information accurately in electronic medical records. Maintain awareness of legal issues in telehealth practice and ensure continuity of care through collaboration with providers and clinic teams.
Required Qualifications
- Minimum of 3 years of nursing experience
- Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state
- Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside
- Any additional state licensure requirements must be obtained within first 30 days of employment
- Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS)
- Obtains and subsequently maintains additional required department specific competencies and certifications
- Must be available for overnights as needed
- Must be available for Every other Fri, Sat,& Sun
- Must be available for 3 holidays per year
- Must be able to lift 50 lbs
Desired Qualifications
- Bachelor's Degree in nursing preferred
- Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA)
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