Regional Technology Support Specialist - South
On-site · Epsom, England, United Kingdom
Epsom, England, United KingdomOn-siteFull TimeMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Regional Technology Support Specialist – South: provide desk-side and 2nd line IT support across Nuffield Health sites within the designated region, manage end-user computing platforms, assist in project deployments, resolve incidents and service requests, and maintain high customer satisfaction. Requires ITIL-based service experience, Windows 7-10 proficiency, and Microsoft Cloud knowledge; strong communication and regional support capabilities are essential.
Required Qualifications
- experience in a modern ITIL-based IT service organisation
- desk-side support across regional sites
- 2nd line support to end users within region
- support and deployment involvement during projects
- proactive service quality improvement
Desired Qualifications
- ITIL-based IT service organisation experience
- desk-side support experience
- 2nd line remote support experience
- experience supporting Windows 7-10
- experience with Microsoft Cloud technologies
- excellent communication skills
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