Regional Support Specialist - San Rafael, CA
On-site · San Rafael, California, United States
Job Summary
Regional Support Specialist based in a branch office in San Rafael, CA. Provide white-glove agent and client support, assist with technology, processes, and operational questions, and deliver basic social media and marketing support for agents. Coordinate onboarding and training on company tools (e.g., MoxiWorks, Prospect Square, Listing Concierge) and collaborate with the Agent Onboarding Team. Support branch leadership with events, office culture, and recruitment efforts; manage marketing initiatives and social media communications; ensure office operations and facilities coordination. Requires strong organization, tech-savviness, customer-focus, and ability to travel between regional offices as needed.
Required Qualifications
- Two or more years of customer service experience preferred, real estate office experience advantageous
- Familiarity with social media platforms (Facebook/Instagram) required
- Excellent written and verbal communication skills essential
- Proficiency with Microsoft Office applications strongly preferred
- Ability to travel to additional offices in the region on an as-needed basis
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