Regional Support Hub Coordinator
$18,550–$18,550 year
On-siteMandurah, Western Australia, Australia
Job Summary
Lead the establishment and ongoing delivery of the Stream 1 Program within the Regional Support Hub Bindjareb, providing oversight to two Case Workers. Oversee client record keeping, reporting obligations, and program outcomes while supporting the "Service Network" phone service to connect families with necessary supports. Ensure all services are culturally appropriate and delivered in accordance with SWAMS and Department of Communities requirements. This role requires Aboriginal or Torres Strait Islander descent, a valid driver's licence, and the ability to travel to regional offices in Waroona, Pinjarra, and Bunbury once monthly. The Coordinator will build respectful relationships with children, families, and stakeholders while managing competing priorities.
Required Qualifications
- Aboriginal or Torres Strait Islander descent in accordance with Section 50(d) of the Equal Opportunity Act
- An understanding of the Children and Community Services Act 2004 and its application when working with children and families
- Knowledge of the developmental needs of children and young people, with a commitment to supporting their wellbeing and safety
- A strong understanding of Aboriginal culture, values, and the contemporary issues impacting Aboriginal people, with the ability to build respectful and trusting relationships with children, families, communities, and stakeholders
- Excellent written communication skills, including the ability to prepare clear, accurate, and meaningful reports
- Ability to regularly travel to regional offices to oversee staff from Waroona, Pinjarra, travel also to Bunbury once per month
- Strong organisational and time management skills, with the ability to manage competing priorities effectively
- A collaborative approach and the ability to contribute positively as part of a supportive team
- The ability to build positive partnerships and work confidently with government and non-government agencies, community groups, and service providers to achieve the best outcomes for families
- Well-developed problem-solving, analytical, and case management skills, with a strengths-based approach to supporting children and families
- Valid and current Driver's Licence
- Satisfactory Criminal History Check
- Valid Employee Working with Children Check
- National Police Clearance
- Valid WA Working with Children Check
- Satisfactory completion of a Drug and Alcohol test
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