Regional Patient Financial Advocate

Regional Patient Financial Advocate is a full-time, entry-level role based onsite at a medical facility in Des Moines, IA, with a travel-hybrid work arrangement. The position screens patients at hospitals (bedside or ER) for eligibility assistance programs (state, county, federal), initiates enrollment when possible, and guides patients through enrollment processes with Firstsource services. Responsibilities include identifying self-pay patients, documenting results in the hospital system, maintaining patient information, performing on-site screenings, and conducting occasional home visits. Qualifications include a High School Diploma or equivalent; 1–3 years of medical coding, medical billing, eligibility, or related medical experience is preferred; basic computer skills and patient-service experience are beneficial. The role emphasizes confidentiality, compliance, and helping patients navigate insurance eligibility and payment options, with opportunities for growth within the organization.