Regional Operations Occupancy Specialist
$60,000–$70,000 year
On-siteSalem, Massachusetts, United States
Job Summary
Provide occupancy and compliance support across multiple properties within an assigned region in Central, MA, traveling between communities to assist with staffing, lease-ups, recertifications, and applicant processing. Process affordable housing applications, review documentation for accuracy, prepare LIHTC certifications, and maintain waitlists while ensuring adherence to LIHTC, HUD, HOME, PBV, Section 8, and other program requirements. Generate occupancy reports, coordinate third-party file reviews, and support audits and agency monitoring. Manage applicant intake, preference verification, and lottery coordination to drive lease-up execution. Maintain accurate records in property management software and organized digital and physical files. Requires reliable transportation, ability to travel throughout the territory, and proficiency in Microsoft Office and compliance software.
Required Qualifications
- Reliable transportation and ability to travel throughout assigned territory required
- Experience in affordable housing, LIHTC compliance, leasing, occupancy, or property management preferred
- Strong knowledge of LIHTC regulations preferred
- Familiarity with HUD, HOME, PBV, Section 8, and other affordable housing programs is a plus
- Ability to work independently and adapt quickly to different site environments
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and customer service skills
- Proficiency in Microsoft Office and property management/compliance software systems
Desired Qualifications
- COS, TCS, HCCP, or equivalent LIHTC certification preferred (or ability to obtain)
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