Regional Operations Manager - Soft Services (US South Central Region)
$110,000–$140,000 year
RemoteUnited States
Job Summary
Lead regional service delivery across a geographically dispersed portfolio, ensuring consistent execution of soft services in regulated and security-sensitive environments. Oversee operations to maintain strict adherence to client, government, and internal compliance requirements while managing site managers and regional teams. Drive startup, transition, and stabilization activities for new facilities, and partner with stakeholders to implement standardized operating procedures and KPIs. Manage labor planning, staffing optimization, and vendor coordination, while championing performance evaluations and succession planning to build multi-unit management skills. Prepare the region for future expansion, including grounds, security coordination, and logistics support. Travel up to 50% to support these distributed locations.
Required Qualifications
- Bachelor's degree
- 5 - 7 years of progressive experience managing multi-site facility or soft-services operations
- Proven ability to lead teams within matrixed organizations and across multiple geographies
- Experience managing budgets, labor models, and vendor performance
- Strong people-management and coaching capability
- High operational discipline and attention to detail
- Client-facing communication and relationship management
- Ability to balance strategic planning with tactical execution
- Calm, structured decision-making in high-visibility environments
- Up to 25% - 50% travel
Desired Qualifications
- Prior experience supporting government, defense, aerospace, or similarly regulated environments
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