Regional Operations Manager - Corporate Centers
$100,000–$100,000 year
On-site · New York City, New York, United States
Job Summary
Regional Operations Manager to lead and coach center managers and hyperbaric technicians across MD Hyperbaric's corporate centers. This field-based role requires frequent in-person presence, hands-on leadership, operational audits, and accountability for patient experience, staffing, SOP adherence, and performance metrics. The role emphasizes developing high-performing teams, sustaining a culture of ownership and exceptional patient care, and driving revenue-growth initiatives through operational excellence. Travel is expected across Northeast locations with additional nationwide support for openings and growth initiatives. The ideal candidate thrives in a hands-on healthcare operations environment, excels at coaching teams in real time, and balances strategic planning with on-the-ground execution.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related field preferred
- 5+ years of multi-site operations leadership experience, preferably in healthcare, wellness, medical, hospitality, or other service-based environments
- Proven track record of improving operational performance and leading distributed teams
- Strong leadership, coaching, accountability, and team development skills
- Exceptional communication and relationship-building abilities
- Comfortable working in the field and spending the majority of time onsite across multiple locations
- Strong problem-solving and decision-making skills with the ability to balance strategic thinking and hands-on execution
- Experience managing performance metrics, budgets, and operational KPIs
- Familiarity with healthcare operations, EMR systems, compliance requirements, and patient-centered service models preferred
- Ability to travel regularly throughout assigned markets and periodically to other corporate locations nationwide
- Valid driver's license and ability to travel as needed
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