Regional Manager, Records Management and Registration Services - West Region
$114,920,000–$165,193,600 year
HybridVancouver, British Columbia, Canada
Job Summary
Oversee service delivery and operations for Records Management and Registration services across Vancouver General, Richmond, and UBC hospitals. Establish departmental goals, standards, and procedures while supervising managers, coordinators, and staff to ensure compliance with policies and efficient patient intake. Manage budgets, develop annual operating plans, and lead initiatives for information security, data quality, and the administration of the BC Freedom of Information and Protection of Privacy Act. Foster partnerships with physicians and user departments to influence resource allocation and facilitate consensus on records management strategies.
Required Qualifications
- Bachelor's degree in Health Information Management
- Seven (7) years of recent, related experience in a large multi-site organization
- Minimum of five (5) years of experience in a management or leadership role
- Eligible for registration at the Certificate level with the Canadian College of Health Information Management (CCHIM)
- Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills
- Effective facilitation skills and the ability to motivate and influence physicians and leaders
- Demonstrated humility and heart-held leadership
- Advanced skills in complex problem solving, planning, project management, change management and group process
- Ability to work effectively, both independently and as part of a team
- General knowledge of current health care issues and trends
- Ability to exercise sound judgment, critical thinking and effective decision-making
- Ability to analyze and problem-solve complex issues towards effective solutions
- Ability to critically assess policy and procedures and affect change
- Ability to respond to changing priorities and unforeseen circumstances
- Ability to provide leadership, guidance and direction to staff and the leadership team
- Ability to effectively manage budget and staff resources
- Ability to organize, prioritize and balance work
- Ability to operate related equipment, including computer software applications
- This position is hybrid: This includes a minimum of 3 days per week on site with possibility of going up to 5 days depending on site circumstances
Desired Qualifications
- Eligible for registration at the Certificate level with the Canadian College of Health Information Management (CCHIM) preferred
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