Regional Manager
$85,000–$86,000 year
On-siteCheltenham, Pennsylvania, United States
Job Summary
Oversee day-to-day operations of multiple parks in the Greater Philadelphia and DMV markets, conducting regular site visits to assess performance, safety compliance, and guest experience. Lead a team of Park Managers and employees, managing hiring, performance evaluations, scheduling, and disciplinary actions while enforcing company policies and safety protocols. Develop and implement strategies to achieve revenue and profit targets, coordinate with vendors and maintenance teams, and address customer complaints promptly. Travel frequently throughout assigned locations to monitor ride maintenance, ensure proper opening and closing procedures, and uphold the KE way of operations.
Required Qualifications
- Strong understanding of operations, financial management, and customer service
- Bachelor's degree (or equivalent) in business administration or related field
- Proven experience in a multi-unit role
- Good communication skills, customer service skills, and strong conflict-resolution skills
- Must be able to work in noisy environments created by guests, such as children yelling and music
- Must be able to tolerate a hectic work environment during peak hours
- Must be able to work in a tight structure
- Work weekends and holidays
- Frequent travel throughout your markets
- Must be capable of disciplining employees and terminating when policies are violated
Desired Qualifications
- Experience in developing Performance Improvement Plans and Action Plans
- Strong working knowledge of data analysis and performance metrics, using business management software
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.