Regional Manager
$70,000–$100,000 year
On-siteDenville, New Jersey, United States
Job Summary
Establish and maintain excellent client relationships by translating needs to team members, conducting walk-throughs, and proposing supplies to scout new opportunities. Oversee regional payroll, audit account spreadsheets, and perform quarterly location inspections to ensure compliance with standards and SLAs. Report deficiencies, resolve issues within timeframes, and manage profitability while minimizing overtime and notifying HR of staffing changes. Train and mentor team members, conduct performance reviews, and oversee screening, hiring, and onboarding while ensuring progressive discipline policies are followed. Be on-call for evening and weekend emergencies, and escalate client issues to senior leadership.
Required Qualifications
- A proven track record of success in managing and leading teams within the commercial cleaning industry
- Detail-oriented and possessing strong communication skills (email, phone)
- Results-oriented, with the ability to resolve challenges and emergencies at a moment's notice
- Ability to handle multiple projects simultaneously
- Customer-focused with a can-do approach to problem-solving
- Knowledge of administrative and clerical procedures
- Working knowledge of email, spreadsheets, smartphones, and relevant software applications
- Clean DMV record & license
- Strong unwavering ability to use technology
- Applicants must be 18 years of age or older to be considered for employment
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