Regional Manager
$70,000–$100,000 year
On-siteNew York City, New York, United States
Job Summary
Establish and maintain excellent client relationships by conducting walk-throughs, translating needs to team members, and resolving complaints promptly. Oversee regional payroll, audit account spreadsheets for errors, and manage profitability while minimizing overtime. Perform quarterly location inspections, report deficiencies, and ensure policy compliance including eHub and training adherence. Scout new opportunities, upsell services, and manage hiring, onboarding, and progressive discipline within the region. Be on-call for emergency situations evenings and weekends. Contribute to client business reviews and P&L insights.
Required Qualifications
- A proven track record of success in managing and leading teams within the commercial cleaning industry
- Detail-oriented and possessing strong communication skills (email, phone)
- Results-oriented, with the ability to resolve challenges and emergencies at a moment's notice
- Ability to handle multiple projects simultaneously
- Customer-focused with a can-do approach to problem-solving
- Knowledge of administrative and clerical procedures
- Working knowledge of email, spreadsheets, smartphones, and relevant software applications
- Strong unwavering ability to use technology
- Applicants must be 18 years of age or older to be considered for employment
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