Regional Manager
$110,000–$120,000 year
On-sitePortland, Oregon, United States
Portland, Oregon, United StatesOn-siteFull Time$110,000–$120,000 yearMedium
Full TimeMedium
Job Summary
Manage a significant real estate portfolio by overseeing up to 10 sites and a diverse workforce, visiting communities at least three times weekly. Lead staff performance through coaching, feedback, and annual assessments while coordinating on-site operations including budget implementation, vendor relationships, and rent collections. Drive fiscal strategy by developing operational budgets, reviewing monthly financials, and implementing systems to achieve zero rent delinquency. Oversee large capital projects, prepare subsidy vouchers, and respond to resident concerns, housing violations, and emergency situations. Ensure compliance with regulations and foster high morale through active listening and transparent communication with residents, staff, and corporate partners.
Required Qualifications
- 5+ years of experience in a community management position
- 7+ years in multifamily experience
- Lease Up / New Development experience
- Intermediate skill level of the Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management systems
- Internet
- Knowledge of LIHTC and Tax Credit/Bond/conventional qualifications
- Frequent travel within the region
- Regional corporate and industry travel
- Strong interpersonal skills
- Strong verbal and written communication skills
- Ability to interact effectively with residents, housing/tenant associations, senior executives, business vendors, community team members, and investor contacts
- Ability to work well under time and other constraints
- Adept at multitasking
- Must visit the communities with the assigned portfolio a minimum of 3-4 times per week
- Responsible for managing up to 10 sites and a diverse workforce
- Direct and support the personnel and performance of each site
- Coaching leaders
- Providing clear and concise feedback and direction
- Selection and staffing decision-making
- Work with and support all back office and corporate support functions
- Assesses and completes the team's performance on an annual basis
- Challenges all team members to achieve higher levels of performance
- Establishing and communicating clear goals
- Able to respond to any team member concern, maintenance condition, resident problem, breach of security, and/or emergency
- Coordinates and oversees on-site operations
- Budget implementation
- Compliance matters
- Vendor relationships
- Contractor workmanship
- Rent collections
- Accounts payable
- Respond to any potential housing violations and liability concerns regarding the property
- Positive interaction and communication with residents regarding operational concerns, community initiatives, and other community-related subjects
- Refers residents as necessary to other appropriate services and agencies
- Assist the team in creating and implementing systems that provide necessary services to residents
- Immediate acknowledgment and prompt action to correct complaints
- Respond to any potential housing violations and liability concerns regarding the property in a prompt, transparent, and effective manner
Desired Qualifications
- 5+ years of experience in a community management position
- 7+ years in multifamily experience
- Affordable housing experience
- Training experience
- An Aptitude for Connecting
- An Authentic Attitude
- An Approach that is positive and Professional
- High degree of professionalism
- Positive engagement for our residents and the workforce
- Strong sense for creating a sense of community
- Drive to go the extra mile to create a positive experience for all residents and staff
- Success and purpose driven by the relationships that you build within your communities
- Adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities
- Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns
- Seeking resources throughout the organization via the organization's support services and senior leadership
- Consistently demonstrate an approach of active listening
- Understanding that your participation and support are integral to the success of Avanath
- Ensuring that each resident and staff member feels seen, heard, and valued
- Fostering high company morale
- Being a cheerleader for our success and potential
- Managing the communities for which they are responsible in the most profitable manner possible
- Promoting business ethics and fairness in the exercise of rental and management practices
- Creating the atmosphere necessary to support the greatest possible satisfaction and well-being of all people in the communities
- Focusing our efforts on consistent excellence
- Enhancing the service we bring to our residents, guests, and communities
- Providing their expertise and management to the acquisition, due diligence, lease-up, and capital improvements strategies in our management platform and overall property operations
- Contributing to the oversight of our systems
- Ensuring quality procedures and training in those procedures
- Continual improvement in efficiency, technology, and support of our teams
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