Regional HR Shared Services Leader
On-siteChennai, Tamil Nadu, India
Job Summary
Lead and scale a regional shared services organization delivering centralized HR transactions, data management, and inquiry resolution across all sites. Translate global HR policies and standards into compliant regional execution while defining service level agreements, performance metrics, and quality controls. Partner with HR Digital Solutions to drive automation, system optimization, and process standardization that reduces manual work. Monitor dashboards to identify trends, risks, and capacity issues, ensuring audit readiness and risk mitigation across all operations. Manage regional demand and capacity planning to maintain appropriate staffing levels and high-quality service coverage.
Required Qualifications
- Effective Communication
- Leverage HR Analytics
- Risk & Compliance Management
- Strategic Business Partnership
- Service Delivery Expertise
- Data Governance & Integrity
- Talent Development
- Digital Enablement & Automation
- Escalation & Issue Resolution
Desired Qualifications
- Global/Cross Cultural Experience
- Financial Acumen
- Lean/Six Sigma
- Advanced HR Analytics
- Vendor & Outsourcing Management
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