Regional Flight Operations Support Manager
$116,000–$154,000 year
RemoteUnited States
Job Summary
Manage a team of Flight Operations Support Coordinators through direct mentorship, coaching, and performance feedback. Oversee regional vendor strategy for Ground Support and Visual Observer crews, serving as the primary point of contact for contract adherence and deployment optimization. Govern operational systems including workforce management tools and scheduling protocols to ensure data integrity and "Wing Standards" compliance. Act as the primary approver for timesheets, expenses, and travel while forecasting staffing requirements based on projected flight volumes. Develop and maintain Standard Operating Procedures for site logistics and crew readiness, ensuring health and safety policy compliance across the region. Connect with cross-functional partners and represent Wing during public and government outreach activities. Requires a valid driver's license, 5+ years in aviation operations or logistics, and a 14 CFR Part 107 Remote Pilot Certificate. Full-time role with 5 days/week schedule including weekends and holidays.
Required Qualifications
- 5+ years of experience in aviation operations, logistics, or workforce management, including proven experience as a people manager leading distributed teams
- Valid Driver's License
- Demonstrated Leadership: Proven ability to set priorities, provide coaching, and manage the performance of direct reports in high-pressure environments
- Strategic Problem Solving: Ability to independently manage project planning and solve problems of moderate complexity with high ambiguity
- Scheduling Flexibility: Willing and able to work 5 days/week, including weekends and/or holidays as business needs dictate
- Operational Expertise: 2+ years of direct experience in Commercial Drone operations (Part 107/135)
- Active 14 CFR Part 107 Remote Pilot Certificate required
- Physical Requirements: Ability to perform moderate physical work and maintain attention in outdoor environments for extended periods, including the ability to lift and transport equipment <35 lbs
- Communication Excellence: Proven ability to manage external vendor relationships and influence internal partners through clear, data-backed communication
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