Regional Field Operations Manager
$150,000–$200,000 year
On-site · New York City, New York, United States
Job Summary
Regional Field Operations Manager leading regional field operations across NYC sites, overseeing ~5 direct reports and supporting field teams, driving operational execution and KPI-driven performance, strengthening client relationships and ensuring high-quality service experiences in a fast-paced, multi-site environment; heavy emphasis on field leadership, proactive problem-solving, accountability, and extensive travel within the NYC region.
Required Qualifications
- Experience leading multi-site field operations or service-based operations environments
- Proven experience managing managers and field leadership teams
- Strong customer relationship and client-facing experience
- Experience driving accountability and KPI-focused performance management
- Willingness to travel extensively throughout the NYC region
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