Regional Field Manager
$60,000–$68,000 year
HybridWaltham, Massachusetts, United States or Andover, Massachusetts, United States
Job Summary
Develop and execute data-informed membership recruitment and retention strategies within the North region 6, scheduling and delivering a minimum of six events monthly during peak season and three at other times. Conduct at least four in-person field visits per month to support troops and service units, while recruiting, appointing, and onboarding volunteers into key leadership roles. Build partnerships with community organizations, schools, and faith-based groups to increase visibility, and provide concierge-type support to members, prospects, and volunteers using Salesforce for documentation. Work a flexible hybrid schedule with 70% field travel and 30% administrative duties, including evenings and weekends as needed, to meet established metric goals and drive measurable growth outcomes.
Required Qualifications
- Associate degree or a minimum of two (2) years of professional work experience in membership organizations, sales, community organizing/engagement, volunteer support and coordination or other relevant/transferable experience
- Strong interpersonal, public relations, and customer service skills with a demonstrated ability to build and sustain collaborative relationships both internally and externally
- Effective presentation skills, with the ability to communicate clearly and confidently in both formal and informal settings to diverse audiences of varying sizes (youth, adults, and community members)
- Highly organized with the ability to plan, prioritize, and execute multiple events and projects while meeting deadlines in a fast-paced and evolving environment
- Demonstrated problem-solving ability, with the capacity to assess situations, navigate diverse personalities and environments, and implement effective solutions
- Sound judgement and strong decision-making skills, including the ability to manage conflict and maintain professionalism in challenging situations
- Proven ability to identify, analyze, and resolve practical issues while effectively managing competing priorities and variables
- Demonstrated adaptability and willingness to learn new technologies, systems, and tools
- Self-motivated and proactive with the ability to work both independently and collaboratively within a team environment; demonstrates adaptability and flexibility
- Ability to work a flexible schedule, including evenings and weekends, and be willing to travel regularly throughout the council service area
- Access to a motor vehicle
- Successful completion of background checks
- Maintain an active Girl Scout Membership
Desired Qualifications
- Being bilingual in English and Spanish, Portuguese, and/or Haitian Creole
- Experience supporting and managing volunteers, including recruitment, engagement, and retention
- Prior Girl Scout experience or similar youth-serving or membership-based organization
- Experience using customer relationship management (CRM) systems or data management tools; familiarity with Salesforce
- Background in sales or revenue-generating roles
- Bilingual abilities
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