Regional Director, Outreach (MD / DE)
$125,000–$165,000 year
On-site · Delaware, United States or Maryland, United States
Job Summary
Regional Director, Outreach to lead go-to-market efforts across a Maryland- and Delaware-focused region for Charlie Health’s behavioral health solutions. Drive regional admissions performance by building and managing a team of Outreach Directors and Managers, developing and operationalizing GTM strategies, expanding referral-source networks among patients, parents, and providers, and collaborating with marketing, product, client success, and legal to achieve KPIs. Lead stakeholder meetings, strengthen partnerships across channels, and communicate market feedback to inform strategy. Requires 6-10+ years in business development with 2-3+ years in sales leadership, healthcare experience a plus, proficiency with CRM (Salesforce), Microsoft Office, Google Suite, and video conferencing, strong relationship-building and travel ability within the region.
Required Qualifications
- 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
- Experience in healthcare is a plus
- Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
- Work authorized in the United States and native or bilingual English proficiency
- Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
- Experience managing, coaching, and motivating a business development team
- Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
- Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
- Ability to energize, communicate, and build rapport at all levels within an organization
- Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
- Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Expert in advising, presenting to, and persuading senior corporate personnel
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