Regional Director of Utilization Management
$115,000–$130,000 year
RemoteBirmingham, Alabama, United States
Job Summary
Lead regional operational leadership for Utilization Management services, directly supervising Utilization Review Managers and establishing accountability for quality, productivity, and financial performance. Oversee initial authorization and concurrent review activities, monitor authorization status to minimize care interruptions, and ensure timely clinical documentation submission to payers. Collaborate with physicians and clinical teams to improve documentation quality, maximize medically appropriate stays, and escalate complex authorization issues. Partner with facility leadership, Centralized Admissions, and Revenue Cycle teams to reduce denials, implement standardized workflows, and drive continuous process improvement. Build collaborative relationships with payer representatives, participate in operational reviews, and develop regional action plans based on performance metrics including denial rates, approval timeliness, and revenue at risk. Create corrective action plans when targets are not achieved to ensure compliance with payer and regulatory requirements.
Required Qualifications
- Bachelor's degree in Nursing, Healthcare Administration, Health Information Management, Social Work, or related healthcare field
- Minimum seven (7) years of progressive Utilization Management, Case Management, Revenue Cycle, or Behavioral Health leadership experience
- Minimum three (3) years leading multi-site teams
- Demonstrated Behavioral Health and/or substance use disorder (SUD) treatment experience
- Experience managing concurrent review, medical necessity, payer authorizations, appeals, and utilization management operations
- Strong knowledge of commercial, Medicare, Medicaid, and VA authorization requirements
Desired Qualifications
- Master's degree in Nursing, Healthcare Administration, Business Administration, Public Health, or related field
- Certification in Case Management (CCM)
- Knowledge of ASAM Criteria and behavioral health medical necessity guidelines
- Experience with enterprise EMR systems and reporting platforms
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