Regional Director of Northern California Hotel Operations - WS Management Inc.
$105,000–$135,000 year
On-siteSacramento, California, United States
Job Summary
Provide direct leadership and accountability to General Managers across Northern California properties, maintaining a visible presence through regular site visits and operational reviews. Evaluate hotel performance across all departments, conduct quality assurance inspections, and develop action plans to address operational gaps and ensure brand compliance. Review financial results, partner with leadership to identify risks, and challenge properties to grow revenue while protecting the guest experience. Coach managers on leadership effectiveness, support workforce planning, and ensure adherence to company policies and safety standards. Travel approximately 85% throughout the region, including occasional overnight trips, to support property openings, renovations, and major operational initiatives.
Required Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent hotel leadership experience will be considered
- At least seven years of progressive hotel operations experience, including three or more years as a successful General Manager, Area General Manager, or regional operations leader
- Experience overseeing select-service hotels within nationally recognized brands
- Multi-property or regional leadership experience strongly preferred
- Demonstrated success improving financial performance, guest satisfaction, brand compliance, and employee engagement
- Strong understanding of hotel financial statements, budgeting, forecasting, labor management, expense controls, and revenue strategy
- Ability to develop leaders while maintaining clear performance expectations and accountability
- Strong analytical, organizational, problem-solving, and decision-making skills
- Excellent written and verbal communication skills, including the ability to communicate effectively with property teams, corporate leaders, ownership, and brand representatives
- Comfortable working in a fast-paced, growing organization where priorities may evolve
- Proficiency with hotel operating systems, financial reporting platforms, Microsoft Office, and team communication tools
- Valid driver's license and ability to travel approximately 85% throughout Northern California, including occasional overnight travel
- Ability to respond to urgent property needs outside traditional business hours when necessary
Desired Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent hotel leadership experience will be considered
- Multi-property or regional leadership experience strongly preferred
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