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Gold Care HomesPosted 2 weeks ago

Regional Customer Relations Manager

$38,000–$40,000 year

On-siteWiltshire, Mississippi, United States or Wiltshire, Tennessee, United States

Full TimeMedium

Job Summary

Manage all enquiries professionally and in a timely manner, advancing prospects through the sales process while conducting show rounds to support occupancy and revenue targets in the Wiltshire and Oxfordshire area. Build strong connections with prospective residents, families, and key stakeholders by networking, supporting planned marketing activity, and establishing local community partnerships. Deliver a first-class customer experience that meets and exceeds expectations, utilizing CRM software to track progress and drive successful outcomes alongside Home Managers.

Required Qualifications

  • Proven experience in targeted sales roles
  • Excellent networking and business development skills
  • Ability to create and nurture relationships and referrals with key stakeholders
  • Excellent IT skills
  • Familiarity with using a sales CRM software package such as SalesForce
  • Excellent communication skills
  • Presentation skills
  • Target driven and customer centric
  • Empathetic and caring approach
  • A flexible approach to the needs of our customers and an understanding of the issues that older people face
  • A full UK driving licence
  • A positive attitude
  • Ability to meet targets and KPIs and deliver results

Desired Qualifications

  • Ideally with a background in complex or consultative sales within a targeted environment

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