Regional Credit Controller

Conduct collection activities via email and telephone, managing debtors to ensure timely payments and resolving account queries, invoice disputes, and aged debt recovery for regional customers. Take responsibility for debt accounts to collect monies within agreed payment days, actively chase outstanding monies against set targets, and implement legal recovery procedures where necessary. Identify, record, and process end-to-end dispute resolution, investigating root causes to achieve system or process fixes. Manage customers with complex billing requirements across multiple sites, perform end-to-end AR reconciliations, and attend regular regional debt calls and ledger reviews. Maintain structured collection notes in multiple systems while building relationships with internal stakeholders.