Regional Clinical Manager - Pediatric Urgent Care (PA/NP)
$150,000–$200,000 year
On-siteNaperville, Illinois, United States
Job Summary
Ensure providers are well-oriented to PM Pediatric Care's culture, value, and processes while delivering training and education for new hires and reinforcing skill development among low-performing staff. Adjust provider schedules to match training needs, daily volume, and seasonality, and respond to medically related patient complaints or urgent calls. Review safety reports, investigate root causes, implement corrective actions, and coach providers on clinical documentation, coding, and resource utilization. Conduct on-site interviews, arrange shadowing shifts, and make timely hiring recommendations to the Operations Manager and Regional Operations Director. Circulate among provider staff at Bensonhurst and Staten Island locations on a weekly or bi-weekly basis, participate in Administrator-On-Call rotation, and recommend providers for Performance Improvement Plans. Requires 26-32 hours clinical per week.
Required Qualifications
- Graduate of an accredited Physician Assistant or Nurse Practitioner program
- Ability to obtain and maintain DEA certification
- Licensed in the state where the site is located
- Meet threshold criteria/qualifications for Credentialing and Privileges
- Training and quality improvement/process improvement experience
- Regular on-site presence at the following locations: Bensonhurst, NY and Staten Island, NY
- 26 - 32 hours clinical per week based on regional needs and determined by supervisor
Desired Qualifications
- Recognized by patients and peers as an exemplary pediatric medical provider; sought out by others for advice
- Sets and models high performance and behavior standards
- Pursues everything with energy, drive and a need to finish; meets commitments
- Consistently exceeds goals; pushes self and others to excellence
- Solution-oriented
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