Regional Client Response Specialist (m/f/d)
On-siteFrankfurt am Main, Hesse, Germany or Hemel Hempstead, England, United Kingdom
Job Summary
Oversee the RFP/RFI process for sales opportunities and client success questionnaires by researching and responding to technical and commercial Requests for Information and Requests for Proposal. Collaborate with Sales, CSMs, and SMEs to develop response strategies, proposal outlines, and content while coordinating planning, scheduling, and tracking proposal milestones. Perform editing, formatting, compliance checks, final proposal assembly, and delivery, then monitor submissions and maintain historical data of proposal results. Utilize AI tools to generate drafts and evaluate go/no-go criteria, continuously improving the development process based on lessons learned. Manage regional data for responses and ensure accuracy through collaboration with subject matter experts throughout the company.
Required Qualifications
- Expertise in writing RFP/RFIs in technical environment
- Excellent communication skills with the ability to lead requirement gathering sessions and communicate with professionals at all levels of the organization
- Demonstrates discretion and maintains confidentiality
- Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook
- Able to work effectively in a team environment
- Proactive, organized, with strong attention to detail and time management skills
- Strong analytical and problem-solving abilities
- Flexibility to work beyond business hours when necessary
- BA or High school diploma
- 7-8 years' related experience
- Multiple years of experience in a sales organization
- 2 years' responsibility for proposal writing
- Multiple years of experience with data center operators
Desired Qualifications
- Multiple years of experience in a sales organization, with 2 years' responsibility for proposal writing, preferred
- Multiple years of experience with data center operators, preferred
- Excellent written and verbal communication skills
- Familiarity with Responsive and AI tools such as Chat GPT, preferred
- APMP certification a plus
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