Regional CAAS Coordinator
HybridCape Town, Western Cape, South Africa
Job Summary
Manage operational workflows, track key deadlines, and provide reporting to CAAS leadership while collaborating with internal accounting teams to maintain accuracy across systems and client communications. Operate within a global framework to support teams across Canada, South Africa, the U.K., and the U.S., monitoring group inboxes, escalating items, and coordinating fixed fee renewals. Compile timesheet reports, review FloQast documentation, and maintain client folders and 1099 status trackers to support decision-making and year-end requirements. This role reports to a CAAS Team Manager, follows an 8-hour day with flexible scheduling, and is based remotely within Cape Town or Gauteng. As a platinum Sage partner, TydeCo delivers cutting-edge ERP and HRP solutions to help clients streamline financial operations.
Required Qualifications
- 2+ years in a CAAS coordination or accounting role
- Bachelor's degree or equivalent experience in Accounting, or a related field or in lieu of degree 4+ years of relevant experience
- Experience working with Office 365, QBO, Bill, Ramp, FloQast
- Strong organizational and time-management skills
- Excellent verbal and written communication skills using AI tools like FireFlies for meeting minutes
- Analytical mindset to track and interpret accounting data
- Ability to work in a fast-paced, cross-functional environment
- Resilience and Adaptability: In a dynamic, fast-paced environment, your resilience shines through. You thrive under pressure, maintaining composure and focus while adapting to changing circumstances. Your proactive approach to overcoming challenges is a key driver of your success in the CAAS coordination function
- Attention to Detail: Your meticulous attention to detail ensures accuracy in all CAAS coordination tasks such as generating reports and client access guides. You are committed to upholding the highest standards, recognizing that even the smallest details contribute to the overall effectiveness of CAAS operations
- Collaborative Team Player: You are known for your strong teamwork skills and willingness to go above and beyond your primary responsibilities. Your collaborative spirit helps create a cohesive sales team that works together to achieve organizational objectives, fostering a supportive work culture
- Client-Focused Excellence: You place a premium on client satisfaction by deeply understanding their unique financial processes, respective business need, and continuous support, are integral to your role in driving client success and long-term loyalty
- Problem-Solving Skills and Agility: With insightful analysis and innovative problem-solving, you excel at identifying operational efficiencies and opportunities for improvement. Ability to juggle multiple deadlines, manage digital calendars, and track progress efficiently
- Adaptability and Accountability: Thriving in a dynamic environment, you are proactive in establishing a culture of accountability where performance goals are met and exceeded. Drive results with precision, setting clear, actionable metrics and holding yourself and your team to the highest standards of success
- This position can be remote within Cape Town, with the ability to work from our TydeCo office as required. Alternatively, it can be based remotely in the Gauteng province, with the flexibility to travel to the Cape Town office as required
- Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs
- This is a full-time position that requires the ability to work a flexible and regular full-time schedule
- It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer
Desired Qualifications
- Prior experience coordinating with accounting teams is a plus
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