PNC Financial Services Group logo
PNC Financial Services GroupPosted 2 weeks ago

Regional Banker/Teller

On-siteGrand Rapids, Michigan, United States

Full TimeEnterprise

Job Summary

Manage customer experience by identifying opportunities to improve financial wellbeing, increase share of wallet, and drive proactive sales through outbound calling, teller interactions, and lobby engagement. Collaborate with ecosystem partners to acquire, expand, and retain relationships while delivering a full PNC conversation with every client interaction. Educate customers on managing financial transactions using technology and tools, applying product knowledge to solve problems effectively and mitigate risk through adherence to policies and procedures. Ensure daily operations and maintenance transactions are completed accurately and efficiently while maintaining heightened scrutiny to avoid loss.

Required Qualifications

  • 1+ years of related experience
  • Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree

Desired Qualifications

  • Accountability
  • Banking
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales
  • Banking Products
  • Digital Awareness
  • Effective Communications
  • Managing Multiple Priorities
  • Matrix Management
  • Problem Solving
  • Prospecting
  • Retail Lending
  • Selling
  • Understanding Customer Needs

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