Regional Administrator of Patient Access and Front Office Operations

Regional Administrator of Patient Access & Front Office Operations responsible for strategic leadership, operational oversight across Southwest outpatient physical therapy clinics, and ensuring a patient-centered experience while maximizing clinic productivity and clinician utilization. Lead front office teams, standardize workflows with centralized patient access functions (insurance verification and patient registration), monitor KPIs, and drive scheduling efficiency, waitlist management, and patient satisfaction. Collaborate with insurance, physician liaisons, and regional leadership to align scheduling with staffing and profitability; use data analytics to drive continuous improvement; train and develop staff; ensure HIPAA compliance and adherence to regulatory requirements. Requires strong healthcare operations experience, exceptional leadership and communication skills, and the ability to travel between multiple clinic locations.