Regional Account Manager
RemoteUnited States
Job Summary
Drive sales growth through new customer acquisition, retention, and expansion of existing accounts while serving as a trusted advisor to Retail Independent Community and LTC Closed-Door Pharmacy. Conduct regular customer visits, business reviews, and strategic discussions to address operational challenges, acting as a subject matter expert who tailors solutions to meet specific needs. Collaborate with internal teams to resolve issues quickly, analyze territory trends and competitive dynamics, and manage daily communications while ensuring compliance with all laws and policies. This role requires extensive regional travel from a home office using a personal vehicle, with periodic supervision provided.
Required Qualifications
- Associate or Bachelor's degree, or equivalent combination of education and experience
- Valid driver's license with a clean driving record
- Proven, expert-level customer service skills
- Strong communication, negotiation, and problem-solving abilities
- Excellent time management, organization, and analytical skills
- Ability to adapt quickly, manage competing priorities, and meet tight deadlines
- Confidence using phone, email, and technology tools to manage customer relationships
- A collaborative mindset with a strong sense of ownership and accountability
- Ability to sit for extended periods
- Ability to drive frequently
- Ability to travel extensively
- Close visual acuity
- Sustained mental concentration for data analysis and customer engagement
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