Regional Account Manager - Primary Care & Ancillary
$75,000–$85,000 year
HybridChillicothe, Ohio, United States
Job Summary
Serve as the primary point of contact for facilities receiving HealthDrive's Primary Care and Ancillary services across Ohio. Conduct monthly in-person and remote meetings with each customer to assess satisfaction, review clinical reporting, address concerns, and support care delivery. Develop and maintain strong relationships with medical directors, administrators, and care teams while identifying opportunities for service expansion and cross-selling. Collaborate with internal teams to resolve client issues, track feedback to identify areas for improvement, and support the onboarding of new accounts. Navigate clinical reporting during meetings to ensure alignment with client goals and track performance. This hybrid role requires daily in-state travel within Ohio with a minimum of 50 in-person visits per month. HealthDrive delivers on-site healthcare to long-term care residents, offering a comprehensive suite of specialties including primary care, behavioral health, dentistry, optometry, podiatry, and audiology.
Required Qualifications
- 3–5+ years of experience in healthcare account management, field operations, or client relations
- Strong interpersonal skills with the ability to engage clinical and administrative staff at all levels
- Highly organized with the ability to manage a field-based schedule and visit cadence
- Valid driver's license and reliable transportation
- Ability to navigate computer systems and use basic office software effectively
Desired Qualifications
- Active Licensed Practical Nurse (LPN) OR Registered Nurse (RN) in the state of Ohio
- Bachelor's degree
- Experience working in or with nursing homes or long-term care environments
- Familiarity with primary care workflows in post-acute or senior care settings
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