Regional Account Manager - Midwest (Texas, Arizona, Nevada)
$120,000–$150,000 year
On-sitePhoenix, Arizona, United States or Texas, United States
Job Summary
Conduct regular field visits to merchant locations within your territory to build relationships, address operational concerns, and resolve issues. Serve as the primary point of contact for assigned stores, ensuring top-tier service while tracking and reporting key performance indicators. Lead onboarding processes for new partnerships through group and one-on-one training on products and systems. Identify store-level growth opportunities and collaborate with the National Account Manager to execute strategic territory plans covering marketing, integrations, and prioritized store coverage. Requires 3+ years in account management, strong communication skills, and willingness to travel regularly. Full-time role with an uncapped commission structure.
Required Qualifications
- 3+ years proven experience in account management or a similar role
- Strong communication and interpersonal skills
- Ability to analyze metrics and drive actionable insights
- Problem-solving aptitude and ability to resolve conflicts quickly
- Experience in a customer-facing role
- Willingness to travel regularly
- Valid Drivers License
Desired Qualifications
- Experience in a customer-facing role, ideally in the retail or service sector
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