Regional Account Manager - Inside Sales - Ontario
On-siteOntario, Canada or Or, Adamawa State, Federal Republic of Nigeria
Job Summary
Respond promptly to inbound calls and emails, addressing inquiries, providing product information, and resolving concerns. Proactively reach out to customers to enhance relationships, uncover sales opportunities, and identify upselling or cross-selling needs. Manage vendor pricing submissions, perform accurate order entry with correct pricing and quantities, and review orders for discrepancies before forwarding them. Coordinate delivery ETAs with internal departments and schedule efficient deliveries. Delegate incoming inquiries to appropriate internal teams for swift resolution. Full-time in-office role from 8am-5pm with a competitive hourly rate plus commission. Requires high school diploma, inside sales experience, and proficiency in Microsoft Office. Carson, a heating oil and fuels provider since 1938, offers medical, dental, vision, and 401K benefits.
Required Qualifications
- High school diploma or equivalent
- Proven experience in inside sales, customer service, or a related field
- Strong communication skills, both verbal and written, with a customer-centric approach
- Proficiency in using office software, including Microsoft Office Suite (Word, Excel, Outlook)
- Detail-oriented with a commitment to accuracy in order processing and customer interaction
- Ability to work independently and collaboratively in a fast-paced environment
- Strong organizational skills and ability to manage multiple tasks effectively
- Positive attitude, proactive problem-solving skills, and a results-oriented mindset
- Must be able to lift, bend, stoop, pick up and move objects up to 25 lbs
Desired Qualifications
- additional education or relevant certifications
- Familiarity with CRM systems and order processing software
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