Regional Account Manager
On-siteIrving, Texas, United States
Irving, Texas, United StatesOn-siteFull TimeBachelors DegreeLarge
Full TimeBachelors DegreeLarge
Job Summary
Manage the overall business relationship for regional accounts by conducting account mapping, running quarterly business reviews, and maintaining rates while monitoring for timely payments. Drive internal collaboration by sharing best practices, analyzing market trends, and developing strategic business plans to identify growth opportunities and service gaps. Travel within the region to visit accounts and offices, ensuring SOP adherence, resolving issues, and entering all meeting notes and action items into the CRM.
Required Qualifications
- 3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industry
- Experience with CRM systems
- College degree preferred
- Professional certification may be required in some areas
- We maintain a drug-free workplace and perform pre-employment substance abuse testing
- This position requires the final candidate to successfully pass an E-Verify Check
Desired Qualifications
- College degree preferred
- Thorough knowledge of transportation industry logistics and freight forwarding
- Thorough knowledge of successful sales techniques
- Strong computer skills including Microsoft Office suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Good analytical and program management skills; ability to define, develop and document business processes and procedures
- Strong customer service, problem-solving, and interpersonal skills
- Internal/external sales skills
- Troubleshooting and problem resolution skills
- Leads by example
- Sense of urgency
- Creative
- Responds easily to changing demands
- Excellent Organizational Skills
- Excellent written and verbal skills
- Excellent presentation and interpersonal skills
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