Regional Account Director - APAC
On-siteBengaluru, Karnataka, India
Job Summary
Develop strategic client relationships and oversee regional service delivery by building strong partnerships, developing property budgets, and tracking outstanding payments. Act as the primary visionary for regional plans, managing resources, technology, and standard operating procedures to ensure operational excellence. Lead team success through coaching, conflict resolution, and succession planning while driving governance processes and key performance indicators. Represent the company by identifying cross-sell opportunities and ensuring compliance with contract duties. Work with a global US-based client team, including occasional night meetings, to align outsourcing needs with client financial goals and deliverables.
Required Qualifications
- At least ten years of experience in facilities account management
- Pro at handling complex account structures and client sensitivities
- Technical and financial know-how of running a service delivery team
- Experience in managing clients with ultimatum requests
- Delivering JLL services at global standard levels
- Ability to come up with strategies for applying holistic approaches and long-term solutions to complex problems
- Excellent organisational skills to prioritise work and meet tight deadlines
- Value teamwork
- Lead by example
- Promote open, constructive, harmonious and collaborative relationships at all levels within the team
- Large team management across a diverse region with multiple cultures
- Willingness to attend occasional night meetings
- On-site presence in Bengaluru, KA
- 48 weekly hours
Desired Qualifications
- Experience dealing with changing environments and growth clients
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