Referral Specialist
$41,558–$58,864 year
On-site · Stockton, California, United States
Job Summary
Referral Specialist at Valley Mountain Regional Center helps screen referrals, connect families with resources, and guide intake using bilingual English/Spanish communication. Responsibilities include screening consumers for eligibility, providing information about community resources, entering referral data, sending packets and processing consent forms, scheduling intake appointments, maintaining referral tracking in Excel, collaborating with intake teams and service coordinators, and assisting with reception/mail distribution. The role emphasizes strong organization, data entry, and compassionate, customer-service oriented support for families from day one.
Required Qualifications
- High school diploma (or equivalent) OR Two or more years of college education
- 3+ years of experience in an office setting
- Bilingual in Spanish (speak, read, and write fluently)
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiarity with VMRC intake processes
- Prior Senior Office Technician experience preferred
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