Referral & Quality Coordinator (Business Coordinator)
On-siteMinneapolis, Minnesota, United States
Job Summary
Coordinate the scheduling and tracking of ordered referrals for specialty, diagnostic, and therapeutic services while working closely with medical staff to procure appointments. Send and receive necessary information to outside vendors and clinics, prepare patient correspondence, and utilize scheduling and patient database software. Track and run reports for quality measures, evaluate healthcare needs, and initiate communication regarding gaps in care such as missed screenings and immunizations. Assist with prior authorizations, schedule patients for annual wellness visits, and participate in performance improvement activities. Maintain strict confidentiality and prioritize work independently within a sedentary role at the Indian Health Board of Minneapolis.
Required Qualifications
- High School diploma or equivalent
- Experience in healthcare setting
- Excellent typing, computer, transcription and organizational skills
- Knowledge of medical terminology
- Knowledge of Quality measures
- Knowledge of Prior Authorizations
- Knowledge and experience with personal computer software technology
- Strong communication skills
- Ability to maintain strict confidentiality
- Ability to prioritize own work and work independently
- Knowledge and respect of the American Indian culture and other culturally diverse populations we serve
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