Referral Management Clerk (CLR/RMC/Appointment Line Technician) – Eglin AFB, FL
On-siteEglin Village, Florida, United States
Eglin Village, Florida, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Schedule appointments in a government computer system for primary, specialty, and subspecialty care. Call patients or respond to secure messaging submissions to schedule, reschedule, and cancel appointments for consult/referral specialty care within the MTF or at civilian facilities. Perform referral tracking, referral appointing, and reporting activities to support the daily functions of the Referral Management Center. Conduct beneficiary counseling and review coordination for specialty care referrals. This role supports the daily operations of the Referral Management Center at Eglin AFB, FL.
Required Qualifications
- Shall read, understand, speak, and write English fluently
- High school diploma or General Educational Development (GED) equivalency
- General office administrative and clerical skills to perform receptionist duties and answer telephones
- Basic Life Support (BLS) as accepted by American Heart Association (AHA) (Heart Savers, Admins) (Providers course) or American Red Cross
Desired Qualifications
- Preferred six (6) months of healthcare administrative experience in either an inpatient or outpatient care setting within the last five (5) years
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