Referral Development Manager
$70,000–$80,000 year
On-siteDenver, Colorado, United States or Littleton, Colorado, United States
Job Summary
Establish and grow relationships with local healthcare referral sources, MSOs, ACOs, PCPs, and employer groups to drive new patient acquisition. Analyze market dynamics, create account development plans, and promote clinicians' credentials and clinical capabilities. Prospect new opportunities, optimize account operations, monitor client satisfaction, and identify Employer Sponsored Skin Cancer Screening events. Track competitive activity, maintain HIPAA compliance, and participate in weekly or monthly meetings. Complete expense and activity reports, manage budgets, and travel locally or overnight up to 80% of the time.
Required Qualifications
- College degree in Business Administration, Marketing, Communications, or a related field
- Minimum of 3 years of marketing and/or referral development experience
- Minimum of 3 years proven healthcare/business-to-business sales experience
- Ability to identify and develop referral development plans by trade area
- Ability to open and nurture new referral relationships
- Excellent organizational skills
- Excellent verbal and written communication skills
- Excellent project management skills
- Skilled in using Microsoft Office: Outlook, Word, Excel, PowerPoint, SharePoint, Google Docs
- Ability to maintain confidentiality and follow HIPAA regulations with patient information
- Ability to practice professional ethics and use discretion concerning company directives and proprietary information and/or trade secrets of the organization
- Ability to recognize a problem and effectively problem solve
- Ability to manage time efficiently, prioritize, multi-task, and adapt to change
- Ability to maintain high-level accuracy in all documentation and in the performance of all job duties
- Knowledge of medical terminology and ability to use appropriately
- Knowledge of company policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties
- Ability to listen, speak, and interact effectively with professional contacts, co-workers, and customers, adapting communication for optimal understanding
- Ability to speak effectively before groups of people; ability to effectively create and give presentations
- Ability to create, read, and interpret work-related documents
- Ability to respond to correspondence as appropriate
- Ability to practice professional telephone etiquette and techniques on all calls
- Local travel with personal vehicle and overnight travel is required
- Local travel is up to 80%
- Extended periods of sitting and driving may be required
- Regularly required to stand; walk; use hands to touch, handle or feel; drive a vehicle; lift boxes and totes weighing up to 40 lbs; and reach with hands and arms
Desired Qualifications
- Previous experience in Pharmaceutical Sales or as a Physician Liaison experience preferred
- Previous experience in a dermatology setting preferred, but will train
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