Referral Coordinator
On-site · Englewood, New Jersey, United States
Job Summary
Be the first point of contact in a patient care journey for two Referral Coordinators. responsibilities include receiving and processing all incoming referral requests, gathering accurate intake information, verifying documentation, and ensuring a smooth handoff to the care coordination team. Maintain detailed records, coordinate between departments to transition referrals into active appointments, and collaborate with the Referral Supervisor and team to identify and resolve intake or documentation issues. Requires attention to detail, strong interpersonal skills, and the ability to communicate effectively with patients and referring providers.
Required Qualifications
- High school diploma or equivalent
- One to two years of experience in a healthcare or clinical setting
- Bilingual in Spanish and English
- Proficiency with web-based systems and Microsoft Office applications
- Excellent written and verbal communication skills
- Ability to manage multiple tasks in a fast-paced, team-oriented environment
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