Referral Coordinator (3102)

Coordinate appointments for patients and verify insurance coverage to obtain necessary authorization for referrals. Communicate with patients regarding appointment details and instructions while maintaining accurate records of all referral requests and approvals. Conduct follow-up on pending referrals to ensure timely processing and collaborate with medical staff to expedite urgent cases when required. Input referral information into electronic health record systems accurately and communicate with insurance companies or third-party payers to resolve issues. Provide assistance to patients navigating the referral process while ensuring compliance with HIPAA regulations and confidentiality policies. Assist with administrative tasks as needed in the referrals department.